NDIS Audits

Audit Wise Group is approved by the NDIS Commission and JASANZ to undertake quality audits against the NDIS Practice Standards.

We offer both Verification and Certification Audits for NDIS disability service providers throughout Australia.

 
 

 Verification Audits

Verification Audits are relevant to providers delivering lower risk supports and services to participants. No onsite visit is required as all Verification Audits are desktop audits.

 
 

Verification Audits include an assessment of the following outcomes:

  • Human Resource Management

  • Incident Management

  • Complaints Management

  • Risk Management

You will also need to supply evidence of qualifications, expertise and experience relevant to your registration groups and provide evidence of completion of the NDIS worker orientation modules.

Verification Module Required Documentation

 

 Verification Pathway

 
 

Are you registered with the NDIS Commission?

 

Enquiry / Request Proposal

  • Audit Wise Group will review your Initial Scope of Audit, discuss the audit process and associated costs, and send you a proposal

 

Accept Proposal

  • You think that Audit Wise Group is the right fit for your audit needs and accept the proposal and terms and conditions

 

Audit Coordination commences

    • We provide you with resources and information to commence your document preparation

    • You are ready to progress to audit when you believe that your documentation is sufficient to meet the NDIS Verification Module Required Documentation

 

Verification Audit

    • Your self-assessment and documentation is reviewed by an auditor in a desktop audit

    • This includes Policies and Procedures across the outcomes and evidence of; qualifications, expertise, experience and completed worker orientation modules.

 

Audit Report and Recommendation

  • Audit Wise Group will provide you with your audit report with any areas of non-conformity identified

 

NDIS Commission Submission

    • We submit your audit report, evidence and recommendation decision to the NDIS Commission

    • The NDIS Commission reviews the report and evidence and make their determination

 

Registration

    • Decision on Provider registration can only made by the NDIS Commission

    • The NDIS Commission will notify you of their decision and any requirements or conditions of your registration

    • You may contact the Commission to request a review within three months of receiving the decision

 

Reverification

  • You must reverify within the three-year verification period to maintain your registration

 
 
 

 Certification Audits

Certification Audits are relevant to providers who deliver complex supports and services to participants.

 
 

Certification Audits include an assessment of the NDIS Practice Standards and supplementary modules that apply according to the types of supports and services delivered to participants.

NDIS Practice Standards and Quality Indicators

The Certification Audit Pathway depends on where you are in the certification audit lifecycle and whether you provide supports and services to participants.

 

 Certification Pathway

 
 

Are you registered with the NDIS Commission?

 

Enquiry / Request Proposal

  • Audit Wise Group will review your Initial Scope of Audit, discuss the audit process and associated costs, and send you a proposal

 

Accept Proposal

  • You think that Audit Wise Group is the right fit for your audit needs and accept the proposal and terms and conditions

 

Audit Coordination commences

    • We provide you with resources and information to commence your document preparation

    • You are ready to progress to audit when you believe that your documentation is sufficient to meet the NDIS Practice Standards and Quality Indicators relevant to the scope of your audit

    • We work with you to book suitable audit dates

 

Certification Stage 1 Audit

    • Your self-assessment and documentation is reviewed by an auditor in a desktop audit

    • Any actions or non-conformities identified are reported to you

    • A Stage Two Certification Audit must be undertaken within three months of the Stage One Audit

 

Certification Stage 2 Audit

    • An onsite visit is undertaken to review and observe the implementation of your systems and processes, interview participants and staff and review documentation

    • The audit team will provide you with findings throughout the audit and give you an opportunity to provide additional evidence as may be required to support compliance

    • The audit team will provide preliminary findings and advise you of any areas of non-conformity if identified

    • You can review the report and provide feedback before it is submitted to the NDIS Commission

 

NDIS Commission Submission

    • We submit your audit report, evidence and recommendation decision to the NDIS Commission

    • The NDIS Commission reviews the report and evidence and make their determination

 

Registration

    • Decision on Provider registration can only made by the NDIS Commission

    • The NDIS Commission will notify you of their decision and any requirements or conditions of your registration

    • You may contact the Commission to request a review within three months of receiving the decision

    • If your registration is successful, you will be required to undergo a Mid-Term audit and recertify in three years’ time

 

Provisional Certification

    • If you do not have participants, Audit Wise Group will combine your Stage One and Stage Two Certification Audits reviewing your self-assessment and documentation

    • The audit team will review and observe the implementation of your systems and processes in anticipation of the commencement of participants

    • The audit team will provide you with findings throughout the audit and give you an opportunity to provide additional evidence as may be required to support compliance

    • The audit team will provide preliminary findings and advise you of any areas of non-conformity, if identified

    • You can review the report and provide feedback before it is submitted to the NDIS Commission

 

Mid-Term Audit

    • Mid-Term audits are required within 18 months of the date of registration of your Certification Audit

    • Audit Wise Group will make contact with you to ensure that the Mid-Term audit is conducted as required

 

Recertification

    • You will need to undertake a Recertification audit within three years of the date of your Certification Registration

    • To apply or renew your registration you need to complete the online application process on the NDIS Commission Portal

 
 

 Do you need an NDIS audit?